FAQ

Frequently asked questions

Shipping

How can I contact you?


Shooting an email through to hello@craftingwitch.com.au is the best way to reach me! I'll do my best to respond ASAP <3




How long will my order take to arrive?


PLEASE CLICK ON THE WEBSITE HEADER TO VIEW LATEST COVID IMPACTS AND SHIPPING TIME FRAMES Your order is being shipped from Queensland, Australia. Shipping times depend on your location and how rural it is, aswell as the time of year and demand (holidays etc) Processing: I always ship orders out within 7 days unless stated otherwise (You will recieve a notification upon shipping)




Are you taking comissions?


My comissions are currently closed.




Do you wholesale your products?


Yes, please contact me at hello@craftingwitch.com.au for wholesale inquiries!




How will my items be packaged?


I do my best to ensure my packaging supplies are as sustainable as possible by chosing supplies that are recycled/biodegradable/compostable where I can. Prints: All prints will be packaged in a protective sleeve and reinforced by a 300gsm cardboard mailer. Stickers: If you are ordering only stickers (and items smaller than A6) they will be packaged in a protective sleeve in a premium 120gsm envelope, supported by a 330 gsm backing card. Books: Books will be packaged in a protectice sleeve and in a flat carboard mailer to prevent bending. Cards: Cards will be packaged in a cotton pouch, and shipped in a padded mailer. Multiple items: Larger orders with products with a variety of shapes will be shipped in a box, and protected with biofill.




What do you use to illustrate your designs?


I like to play around with different mediums; Sometimes I like to draw with fineliners and paint with watercolor and scan it onto my computer and finish it off digitally. I do most of my digital illustrations on Procreate with my Ipad, and finalise them in photoshop.




How do you make your stickers/prints?


Prints and stickers are made from start to finish in my little studio. I print and cut my stickers using a Cricut cutting machine. My prints are printed in house on 120gsm archival matte paper.




My package hasn't showed up?


If the estimated





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