Frequently asked questions

How can I contact you?


Please email me at hello@craftingwitch.com.au - I'll do my best to respond ASAP :)




How long will my order take to arrive?


PLEASE CLICK ON THE WEBSITE HEADER TO VIEW LATEST COVID IMPACTS AND SHIPPING TIME FRAMES




Are you taking comissions?


My comissions are currently closed.




Do you wholesale your products?


Yes, please contact me at hello@craftingwitch.com.au for wholesale inquiries!




How will my items be packaged?


I do my best to ensure my packaging supplies are as sustainable as possible by chosing supplies that are recycled/biodegradable/compostable where I can. Prints: All prints will be packaged in a protective sleeve. Stickers: If you are ordering only stickers (and items smaller than A6) they will be packaged in a protective sleeve in a premium 120gsm envelope, supported by a 330 gsm backing card. Books: Individual books come in a completely paper-based recyclable padded mailer, with honeycomb paper padding for extra protection. Multiple items: Larger orders of products with a variety of shapes will be shipped in a rigid carboard box.




What do you use to illustrate your designs?


Procreate + iPad Pro + Apple Pencil




My package hasn't showed up?


If your delivery is taking longer than the estimated time and your order hasn't arrived yet, please try the following: 1. Double check that the delivery address on your order is correct. 2. Check in with your local post office using your tracking number, they might have your package. 3. After you have tried the above, please contact me at hello@craftingwitch.com.au





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